Shipping policy

Shipping & Delivery Details

We ship internationally and aim to process and dispatch every order as quickly and smoothly as possible.

Order Handling

  • Orders are prepared within 2-3 business days

  • For destinations outside the main regions, processing may take up to 3 business days

Estimated Delivery Times

  • United Kingdom: 5–10 business days

  • United States: 5–10 business days

  • Europe: 5–10 business days

  • Worldwide (Other Regions): 5–10 business days

Once your order leaves our facility, a confirmation message containing your tracking details will be sent to you by email or SMS. We recommend monitoring your shipment using the tracking number provided and contacting the delivery carrier directly if you require real-time updates.

At Sugar and Spice, we strive to deliver to customers across the globe with care, efficiency, and reliability, no matter where you’re located.

Please be aware that international orders may be subject to customs fees, import taxes, or delays, which are determined by local authorities and are outside of our control. We cannot be held responsible for shipments held or refused by customs.

If you have any questions about shipping, delivery timelines, or your order status, feel free to reach out to us, we’re happy to help.